SHIPPING AND DELIVERY
We are proud to offer shipping and delivery services currently to over 40 counties. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the country.
How do you ship packages?
We will choose the most suitable and cost efficient method for shipping your order based on your location. Deliveries outside of Nairobi CBD will be delivered by Fargo Courier or G4S while urgent orders in Nairobi will be delivered by a rider.
Do you ship countrywide?
Yes. We provide shipping and delivery to over 40 counties around the country. However, there are some locations we are unable to ship to. If you happen to be located in one of those counties we will contact you.
How long does shipping take?
Shipping time varies by location, contact us for best estimates.
If a product you would like to purchase is out of stock contact us with the product description and we will order it for you and deliver it within 14-28 days after payment.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of the254deals (i.g. delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://the254deals.com/the254deals.com
*You can submit refund requests within 24 hours after the guaranteed period for delivery (see above) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful organizer.
It is a very well done and very practical article, it has arrived very quickly. I'm very happy
nice product. i like the zipper with the logo of company
Got my product very quickly. This my 1st purchase from Bubm. I am satisfied with it's quality. Bag's cloth, elastic, zipper everything is high quality. The zipper runs smoothly. But it can't hold my Xiaomi mi V2i 10000mAh powerbank. But I won't complain about that as store told me about it before ordering.
Very good quality bag
the item is excellent. I used to throw my things in the backpack and had to look for a flash drive for a very long time, now everything is neat in one place. I ordered two pieces, one small for my daughter and one for myself.
Super! Very happy with the quality of the bag.
Great product. Durable and came in a good time.
Great! I took it as a gift. All lines are even, zip works fine.
Just what we wanted, great quality.
Perfect! Very well made and just the size I needed.
Everything is good.
ordered Nov23/2018, received Dec7/2018
A good organizer, locks are fastened.
High quality with fast shippings. Thanks a lot!
It's worth it. Very convenient thing for business trips or travel-all wires, charging, headphones and other small things in one place. I liked the quality very much, the seams are neat, the dogs with a zipper in the form of a manufacturer's logo, the product is made very well. I have ordered 2 more pieces s as a gifts to friends.
The store communicated super well. Although i got a different one because it was sold out I m actually loving the S size even more! Very good quality. An absolute daily essential!