SHIPPING AND DELIVERY
We are proud to offer shipping and delivery services currently to over 40 counties. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the country.
How do you ship packages?
We will choose the most suitable and cost efficient method for shipping your order based on your location. Deliveries outside of Nairobi CBD will be delivered by Fargo Courier or G4S while urgent orders in Nairobi will be delivered by a rider.
Do you ship countrywide?
Yes. We provide shipping and delivery to over 40 counties around the country. However, there are some locations we are unable to ship to. If you happen to be located in one of those counties we will contact you.
How long does shipping take?
Shipping time varies by location, contact us for best estimates.
If a product you would like to purchase is out of stock contact us with the product description and we will order it for you and deliver it within 14-28 days after payment.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of the254deals (i.g. delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://the254deals.com/the254deals.com
*You can submit refund requests within 24 hours after the guaranteed period for delivery (see above) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works! everything works. many thanks
Very good product, strong vibration, saving batteries (the device only vibrates when the silver top touches the skin) light, compact, perfect for travel.
Fast and perfectly packed. I'll review it when i try it.
I like the little thing and the way it vibrates by pressing it on the skin, and it glides easily with the eye cream, i recommend.
The product looks just as advertised. It gently vibrates once applied to the skin and provides a nice massage of the around the eyes area. I absolutely love it and totally recommend the product.
Without battery. Perfect little machine. When in contact with the face skin and touch sensor on the handle of the device gently vibrates. In general, the device is placed on the palm of your hand.
Was missing the lid, but otherwise great!
After putting the battery I thought it wasn't working because I didn't feel it vibrating but once you start massage it start vibrating.
I was pleasantly surprised to find out that when you put the battery inside it will start to vibrate. It’s a pain to put in and out the battery every time i use it. I can’t really feel the vibrations around the eyes, but when i tried it on my lips and around them I could feel the vibrations clearly.
Item is exactly as advertised. Small tiny and handy ! There’s no ON/OFF switch. Vibrates when the metal tip is on contact with light pressure on the skin / eye area .
have to press hard for it to work
Very good products, dampen my necks with this